Welcome to AROMA MAGIC LTD. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or placing an order, you agree to be bound by these terms.
1. Company Information
Company Name: AROMA MAGIC LTD
Company Number: SC880003
📍 Address:
133 Telford Road
Edinburgh, EH4 2PX
United Kingdom
📞 Phone:
+44 0744 139 5623
📧 Email:
aromamagic@aromamagicltd.com
aromamagicltd@gmail.com
🌐 Website:
www.aromamagicltd.com
2. Use of Website
By using our website, you confirm that:
- You are at least 18 years old or using the site under supervision
- You will not use our products for any unlawful purpose
- All information provided by you is accurate and up to date
We reserve the right to refuse service or cancel orders at our discretion.
3. Products & Information
We sell vitamins and supplements intended to support general wellbeing.
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Always consult a healthcare professional before starting any supplement
We make every effort to ensure product descriptions and prices are accurate; however, errors may occasionally occur.
4. Orders & Payments
- All orders are subject to availability and acceptance
- Prices are listed in GBP (£) and may be subject to change without notice
- Payment must be made in full at the time of purchase
Once an order is placed, you will receive a confirmation email.
5. Shipping & Delivery
We aim to process and dispatch orders promptly. Delivery times may vary depending on your location.
We are not responsible for delays caused by:
- Courier services
- Customs or external factors beyond our control
6. Returns & Refunds
Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed, we cannot offer a full refund or exchange.
Eligibility for Returns:
- Items must be unused and in the same condition as received
- Items must be returned in their original packaging
Refund Process:
Once your return is received and inspected:
- We will notify you via email
- You will be informed whether your refund is approved or rejected
If approved:
- Your refund will be processed
- A credit will be applied to your original method of payment within a few working days
7. Return Shipping
To return your product, please send it to:
AROMA MAGIC LTD
133 Telford Road
Edinburgh, EH4 2PX
United Kingdom
- You are responsible for paying return shipping costs
- Shipping costs are non-refundable
- If a refund is issued, return shipping costs may be deducted
For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
8. Exchanges
We only replace items if they are defective or damaged. Please contact us if you need to arrange an exchange.
9. Limitation of Liability
AROMA MAGIC LTD shall not be held liable for:
- Any indirect or consequential loss
- Misuse of products
- Allergic reactions or adverse effects
Customers are responsible for checking product ingredients and suitability.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email:
aromamagic@aromamagicltd.com
aromamagicltd@gmail.com
📞 Phone:
+44 0744 139 5623
Working Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday & UK Bank Holidays: Closed
By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.